FAQ
Frequently asked questions
Pricing
How much are tickets to ride the train?
Generally, ticket prices are from $15 and up - depending on the type of event, included amenities, and the length of the trip.
Children ages 2 and younger ride for FREE - IN THE LAP OF A TICKET-HOLDING ADULT.
How much does a Season Pass cost?
The price for Season Passes is listed below:
$62.99 through Jan. 31
$95.99 from Feb. 1 - 29
- Unavailable after February -
GROUP OF 4
$227.99 through Jan. 31
$349.99 from Feb. 1 - 29
- Unavailable after February -
You can find more information and purchase passes at SeasonPass.OhioRiverTrain.com
Train Rides
Where does the train go?
Our trains and events are based out of the Southern-most depot on the line, located in Tell City, IN. Plans exist to develop stations in Lincoln City, IN and Santa Claus, IN to allow for more boarding options along the line.
Currently, our trips departing Tell City will only travel up to 10 miles round trip, while our trips departing Lincoln City can travel up to 28 miles round trip.
How long are the rides?
Train rides vary significantly in length. Some train rides will operate as frequent shuttles for special events while others will traverse large portions of the line. Typically, the duration of a train trip can range from 45 minutes (shuttle) to 4+ hours (scenic tour) round trip.
Season Pass
What is a Season Pass?
Season Passes are a fantastic and economical way to ride our trains as much as you want all season long! Each pass is assigned to an individual and may be used an unlimited number of times to reserve a single seat on ANY of our regular or special event train rides throughout the year.
Season Passes are NOT transferable and are valid ONLY for the reservation of a seat on the train. Additional upgrades such as food, beverages and souvenirs may be available on certain trains to all passengers, and are offered at a discounted rate to Season Pass holders.
**Pass holders MUST reserve their seat AT LEAST 48 hours in advance to ensure that there is room on the train.**
Seating IS NOT guaranteed to any Season Pass holder who does not reserve his or her seat ahead of time.
$62.99 through Jan. 31
$95.99 from Feb. 1 - 29
- Not for sale after February -
GROUP OF 4
$227.99 through Jan. 31
$349.99 from Feb. 1 - 29
- Not for sale after February -
You can purchase season passes at SeasonPass.OhioRiverTrain.com
General
What is your refund policy?
There are NO REFUNDS issued unless the scheduled train does not operate. (All trains operate RAIN, SHINE OR SNOW.) Season Pass holders may NOT request a refund of their Season Pass purchase price AFTER it has been redeemed for one (1) or more rides.
If you believe that you are owed a refund, please fill out our contact form on the "Home" page of our website with the subject, "Refund Request".
Can infants and toddlers ride the train?
Yes! Children ages 2 and younger can ride the train for FREE as long as they ride in the LAP of a ticket-holding adult.
Are strollers, waggons, bags, coolers and other personal carriers allowed on board the train?
Small carry-on items are allowed on the train, as long as the fit under the seat or in the overhead racks (only available on the coaches).
Largers items, such as strollers and waggons, MAY be accomodated depending on available space in the passenger car or the baggage car (if one is connected to the train). Please indicate if you have a large carry-on item with your ticket reservation.
**The Ohio River Scenic Railway is NOT responsible and may NOT be held liable for any personal items that are brought onto the train. It is each passenger's SOLE RESPONSIBILTY to protect and secure his or her personal belongings.**
Are outside food and drinks allowed on the train?
Sometimes. On trains where food is NOT being served onboard, it is permissible to bring food and non-alcoholic beverages on board. But each passenger is responsible for maintaining a clean seat and environment by placing all trash in the prosper trash receptacle on the train or after disembarking from the train.
Are outside alcoholic beverages allowed on the train?
No. Outside alcoholic beverages are STRICTLY PROHIBITED on all trains.
Certain special events trains MAY have alcoholic beverages served by an approved, licensed liquor-vendor. At NO TIME may outside alcoholic beverage be brought on the train. Any passenger found to be in possession of outside alcohol will be escorted off the train at the nearest station or depot and may be prohibited from riding any future trains.
**The Ohio River Scenic Railway encourages all passengers to drink responsibly and to NEVER drink & drive! We and our licensed vendors reserve the right to request valid ID to verify the age of any passenger located where alcohol is being served. All train personnel and licensed vendors are instruced to refuse service to ANY passenger who appears or is believed to be intoxicated.**
General Behavior & Expectations
Every passenger has the right to a peaceful experience on our trains. All passengers are expected to conduct themselves in a courteous and respectful manner at all times.
Any passenger who engages in disruptive or profane behavior will be asked to discontinue the behavior by members of our staff. If any passenger continues to be disruptive after being asked to stop, he or she may be escorted to a different seat on the train. If the behavior continues, local law enforcement may be called onboard the train to escort the passenger(s) off the train.
Illegal drugs and outside alcohol are STRICTLY PROHIBITED on our trains and in any of our or our affiliates' facilites.
But most importantly, come to have fun!
Ticket Use Policy, Waiver & Indemnification
Are service animals or pets allowed on board the train?
Only service animals, as defined by the USDOJ and Americans with Dsiabilities Act, ARE permitted on board our train. Due to the confined spaces and for the safety and comfort of all passengers, we do not allow non-service animals or personal pets to ride our trains.
For more information regarding the USDOJ and ADA guidelines, please navigate to this website: http://bit.ly/2RCzpuX
Accessibility
Are your trains accessible for passengers with disabilities?
Due to the historic nature of our equipment, we cannot guarantee accessibility for passengers with disabilities. However, we will make every effort to accommodate all passengers. If you would like to ride our train and have a specific question regarding accessibility, please contact us at (812) 548-6848 or send us an email at info@ohiorivertrain.com
Health & Safety
What precautions are you taking to protect passenger from COVID19?
Due to the COVID19 pandemic we are implementing the following changes to our operations in accordance with CDC, state, and local health agency guidelines and best practices:
50% Capacity June 20 - July 3: in accordance with Governor Holcomb's "Back on Track" reopening plan, we will be limiting ticket sales capacity for each of our trains to 50% of the maximum occupancy, on all rides occurring from June 20 - July 3.